Please note that all clearance sale items are sold as final sale and are not eligible for return or refund. Due to the deeply discounted nature of clearance sale items, we are unable to provide return or refunds on these purchases.

Refund Eligibility: 

• To be eligible for a refund, please contact us within 7 days of receiving your item.
• Your item must be unused, in the same condition that you received it, and in its original packaging. 
• Proof of purchase, such as your order number or receipt, is required for processing. 

Refund Process: 

• Initiate the refund process by contacting us at hello@pinkpeppercollection.com.
• After receiving and inspecting your return, we will notify you of the approval or rejection of your refund. 
• If approved, your refund will be processed, and a credit will be applied to your original method of payment. 

Return Shipping: 

• Shipping costs for the initial delivery and return are non-refundable.
• We recommend using a trackable shipping service when returning items, as we can’t guarantee receipt of your returned item otherwise.

This refund policy is subject to change without notice. Please review it periodically for any updates. Last updated: 3 September 2023.